Terms & Conditions

Please read with care the terms & conditions for using this website

TERMS AND CONDITIONS OF USE

Our company operates a SMS (Text messaging) service on the url www.secret- sms.com letting individuals and companies acting in a private or anonymous manner to send receive text messages with or without nicknames or sender names

The objective of these terms and conditions of use help define how you, the customer and user, can benefit from our services and also to define how we can benefit from you using our services.

Our terms and conditions can be upgraded and/or modified at regular intervals in which case we will inform our customers of the changes via email or on our website.

This version of our terms and conditions of use is dated May 2023

1. USING OUR SERVICE

1.1 When sending an Message Text using this website, you will be asked for your email address, your acceptance of our terms of use, the mobile phone number you want to send an SMS to and your payment information. When you have successfully completed these steps, your account will be created and a new phone number will be attributed to you. If you make an account through the 24-hour trial, you will be subscribed to our services basic subscription and you will have access to the dashboard on which you can receive unlimited SMS and send up to 50 SMS weekly. The text message contained in the SMS and the sender name are customizable. You may or may not disclose your identity to the recipients of the SMS you are sending with secret-sms. Secret-SMS is exclusively subscription-based when users make an account through the 24- hour trial.

In an effort to reduce the number of duplicate secret-sms.com accounts we use cookies to display some pages differently to users that have already made an SMS account in the past.

1.2 If you choose to subscribe to our services through the FREE / 24h trial (which allows you to send two SMS through our website). After 24 hours, you will be subscribed to our services for an amount of $14,99 per month, unless you unsubscribe before the end of the trial period. We will send some notifications to your email address, if you provided a valid email address when creating your account, before the end of the 24 hours trial to prompt you to cancel your subscription if you wish to do it. With the $14,99 per month subscription, you will be able to send 50 SMS per week through Secret-SMS.

If after sending your first two SMS, you do not want to wait for 24 hours, you can upgrade to our Basic Plan right away, directly from your profile. You will then be charged Secret-SMS monthly which will allow you to receive unlimited SMS and to send 50 SMS per week.

1.3 We reserve the right to manually or automatically assess if a message is deemed to go against our terms and conditions. When using any part of our services (Secret-SMS) you are forbidden to:

1.3.1 Use the website and its services unlawfully.

1.3.2 Break any law, anywhere in the world through the services available on our website.

1.3.3 Violate any of the terms readable on this web page.

1.3.4 Use our services or website to send any threatening, abusive, vulgar, harassing, pornographic, profane, or any kind of unlawful information.

1.3.5 Sell, distribute, rent, loan, lease, transfer, distribute, or sub-license all or part of the content included on the secret-sms.com website or any of our services.

1.3.6 Use our website or services to spam anyone or any company.

1.3.7 Denigrate, disturd, or diminish, our activity in behavior that would damage our brand or services reputation by using our services or on any other platform.

1.3.8 Use of services to try to scam people or to conduct any kind of phishing operations.

1.3.9 Use our services to impersonate a company that you do not own or to send SMS that use a copyrighted trademark as a sender name.

If we detect that any customer breaks any of this terms and conditions of use present on this page, we will suspend their account. We reserve the right to take any legal action against any of our users in the event of identity theft or in the event of any other serious crime.

If the text messages you are trying to send are against any of the terms and conditions of use of this website, they will not be sent. However, your paid subscription to our services will not be canceled until you contact us to ask for cancellation. You will still be able to send legitimate text messages according to our rules. Breaking any of the terms and conditions of use present on this page, you will not be eligible for any kind of refund for the months you were charged for before the cancellation of your subscription.

Any SMS or message text that even remotely looks like phishing or scam will not be sent.

2. PAYMENT

2.1 The pricing of our website’s services is:

The customer can try our services for $0.95 usd (called the 24h trial on our website). After the 24 hours trial period and if the customer did not terminate their account during the 24 hours trial period, the customer will be subscribed to our services for an amount of $4.99 per week. If the customer does not terminate their subscription to our services, the subscription will be automatically renewed every month and the card the customer used to create their account will be charged.

2.2 The prices above are inclusive of all taxes.

2.3 Our website is equipped with a secure online payment system, which encrypts the transmission of the customers payment information. We use an external service to process payments called "Stripe". Payments are made through our website in euros or in dollars by credit card (supposedly working with all the credit cards compatible with Stripe).

3. RIGHT OF CANCELLATION

3.1 When the 24h trial ends, you have a right to cancel the agreement within 14 (fourteen) days after you used our services for the first time.

3.2 You can request a cancellation by sending an email to our support from the email you used to register an account on our website. We will send you a confirmation to the email address you provided. You can write to support@secret- sms.com

3.3 If your cancellation is accepted by us you will be refunded the amount you paid us for the 24h trial on the credit card you used to pay for our service. This refund will be credited to your card within 5 to 10 days after our support received your withdrawal request.

3.4 If you use our services after the 24h trial period, you understand that we will not be able to refund the amount paid for the 24h trial. In this case, the request for your right of cancellation will be treated by us as a request for the cancellation of your subscription and this cancellation will be in effect at the end of the month in which you make the cancellation request.

3.5 You will lose your right of cancellation, as well as your right to a refund if you :

Try to send SMS that could be considered phishing (for example but not limited to: using the name of any company that is not your own, a hospital, a bank, carrier, etc...).

Try to send too many SMS to the same phone number (spam).

Do not comply with any of our terms and conditions.

4. TERMINATION OF SECRET-SMS ACCOUNTS

4.1 The termination of an SECRET-SMS account is allowed at any time for any of our website’s users. The people using our services can close their accounts at any time by clicking the unsubscribe button accessible from the secret- sms.com main menu or from any subscribed users’ secret-sms.com dashboard. You can also request to unsubscribe by contacting us directly via email to this address: support@secret-sms.com . Upon clicking any of the unsubscribe buttons, the SECRET-SMS users will be redirected to a web page asking for the email address used when subscribing to our services. On this page a button unsubscribe will be present upon clicking it, and given the fact that the email address is indeed linked to a working SMS secret-sms.com account, the subscription of the user will be terminated. The termination of the subscription will take place at the end of the month during which the termination of the subscription request is made or at the end of the 24 hours trial period. If users unsubscribe through their secret-sms.com dashboard before the end of the trial period they will be instantly unsubscribed from our services and their account will be closed.

If users directly contact us via email to unsubscribe, they will be manually unsubscribed. We will do our best to ensure that manual unsubscriptions requests are treated within the 24 hours following the request. However, manual unsubscriptions are not instantaneous so there might be delays. If the unsubscribe request was made before the end of the 24h trial and that the customer was charged for the first month they will be refunded for this month.

4.2 The termination of an secret-sms.com account can happen from our end. We have the right to terminate any of our user’s accounts. In case of an account termination from our end, we might inform the user through the email address they provided when registering for our services. If we get the knowledge that any of our users broke any of our terms and conditions of use, including but not limited to the section 1.3’s content, we reserve the right to suspend any account during an inquiry is made or to terminate any account verified to have breached any of our terms and conditions of use.

4.3 Any kind of account termination does not entitle any of SMS secret- sms.com users to a refund of any kind for the services already paid for by any user.

5. INTELLECTUAL PROPERTY

5.1 All intellectual property rights of this website and of what's contained in this website are owned by Mobi Technologies LLC

6. LIABILITY AND WARRANTY

6.1 We shall make reasonable efforts to ensure 24/7 availability of our services, but shall not be liable for any unavailability due to technical constraints and/or bugs, and maintenance operations, which shall not give rise to any right to any refund whatsoever.

6.2 Our website secret-sms.com may contain links to other websites that are not edited or controlled by us. Therefore, we can not be held responsible for the content or proper functioning of these external websites under any circumstances.

6.3 Every single SMS that anyone tries to send using our services might be analyzed by a human to prevent phishing, scams, or anything illegal from being sent through secret-sms.com.

7 COMMUNICATION.

Any communication to be addressed to us secret-sms.com will be sent:

By email at: support@secret-sms.com

Legal Disclaimer:

Our website and services should only be used for legitimate and lawful purposes respective to the region of the world you are using our services from and to the region of the world the person you are sending the message to is from.

We will do our best to detect any unlawful activity (mentioned in the 1.3 of these terms and conditions of use) by the users of our services and website. If we do detect such unlawful activity we will delete the user account concerned and we will comply with any request from law officials to disclose information to them.

Any trademark mentioned on this website is the property of its respective owners. These trademarks are only used for the purpose of describing how our service works.